Effective Date: [Insert Date]
At Suba Mangala, we strive to provide high-quality, personalized gemstone products. Due to the nature of our services, please read our policy carefully.
📦 Returns
- Returns are accepted within 7 days of delivery
- Items must be unused, undamaged, and in original packaging
- Proof of purchase is required
⚠️ Non-returnable items:
- Personalized gemstone recommendations
- Energized or activated gemstones
- Custom-made products
💰 Refunds
- Once we receive and inspect your return, we will notify you
- Approved refunds will be processed within 5–10 business days
- Refunds will be issued to the original payment method
🚚 Shipping Costs
- Shipping costs are non-refundable
- Customers are responsible for return shipping fees
❌ Damaged or Incorrect Items
If you receive a damaged or wrong product:
- Contact us within 48 hours of delivery
- Provide photos as proof
- We will offer a replacement or refund
📩 Contact Us
For returns or refunds, contact:
Suba Mangala
Email: [your email]
Phone: [your number]
⚠️ Note
Due to the spiritual and personalized nature of our products, results may vary and refunds are not provided based on outcomes.